User interviews, surveys, affinity maps, persona, journey maps, card sorting, task analysis, usability testing, competitive analyses
User flows, design systems, interaction design, sketches, wireframes, visual design, prototyping, site mapping
Figma and Figjam, Webflow, G-Suite, Microsoft Office and Excel
Leading teams, project management, business communication, public speaking
Designed an Component library for mobile and desktop website sales portal.
Designed an investment cashflow calculator tool to create an intuitive UX experience.
Redesigned a real estate & investment information site to provide a more positive experience for users.
Analyzed market trend data and delivered findings to our broker in a format he could present to clients.
Participated in a full-time remote UX design course focused on practical application of UX Design principles.
Created multiple projects for class and for clients.
Researched, tested, and redesigned an e-Commerce site to increase usability and product attachment rate.
Engaged businesses in high value transactions over the phone, totaling in over $200,000 in sales per year.
Streamlined the Order Pickup process to lessen wait time by 30%.
Created a more positive customer experience by helping them locate products, educating them on the product, and providing more information for them to self learn.
Advocated for customers by contacting manufacturers & management in order to satisfy their individual needs.
